Apple Self Service Repair: Repair manuals will be available online

Last week, Apple announced a new “self-service” repair program that will also allow customers the ability to purchase replacement parts, tools and original manuals to carry out autonomous repairs of some devices.

Among these, at an early stage, iPhone 12 and iPhone 13. Later, also Mac with M1 and others. Initially, the program will focus on more common repairs, including replacing the display, battery or a camera of the iPhone. The program, according to Apple, will be available starting early next year in the United States and will expand to all other countries in the following months.

In an internal note, Apple provided some more details on the program. In particular, it is interesting that customers will be able to access the repair manuals in advance, which will allow them to obtain all the necessary information before ordering spare parts.

Also, in the note, Apple states that the Self Service Repair Online Store , where spare parts can be purchased will be managed by third parties, even if it is not specified, just as is already the case for authorized service providers. The outsourcing of this phase would be due to the desire to facilitate the shipment and receipt of spare parts.

The announcement of this program has received much praise from supporters of the “right to redress” movement, including iFixit, but there there are still some question marks starting from the guarantee up to other aspects such as repair costs and device obsolescence. In its note, Apple said more details will be shared as the program gets closer.

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